Timberwise (UK) Ltd - Leicester

Timberwise (UK) Ltd - Leicester

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Suite 46, 14 Belvoir Street, Leicester, Leicestershire LE1 6QH, England

Timberwise (UK) Ltd - Leicester

Suite 46, 14 Belvoir Street, Leicester, Leicestershire LE1 6QH, England

About

Timberwise is a specialist property care and preservation company specialising in damp proofing, woodworm treatment, dry rot treatment and basement waterproofing and many more.

Reviews

4.5
74 Trustpilot Reviews
Jamie
March 19, 2021
Great Service! One happy customer!!
I contacted Timberwise because I had concerns about rising damp in my property. They quickly came and did a damp survey. Andy explained everything clearly and was happy to work around myself (I needed to delay the work by a month and wanted to do some of the work myself to cut costs). This was not a problem at all. The work was completed to a high standard exactly when I needed it done and there was no mess left afterwards. This is example of great service from from an organisation and I will definitely be recommending to friends and family.
Emily Nichols
March 03, 2021
The whole experience was excellent
The whole experience was excellent, everything from the first response to the completion of the work was timely and efficient. The work required and the procedure was well explained and once completed everything was left clean and tidy.Well done Ryan Mark and Matty.
Vish
February 20, 2021
Rot Treatment
We recently had Timberwise resolve a dry rot issue that had affected the house. All experiences with the company ranging from the initial call to having the work carried out has been very good. Kevin the surveyor who attended the property took his time to investigate the issue and was very prompt in producing his report. He had time to answer any questions we had. Ryan K and Russ C who carried out the initial work were thorough in their approach. They arrived on time and worked continuously through the day. They were very polite and also explained what they were doing. They tried to keep any mess as a result of the work to a minimum. Would recommend their services!
Jo
February 15, 2021
From start to finish Timberwise were…
From start to finish Timberwise were brilliant. From the first call the customer service was friendly and efficient. The surveyor Adam Reece was very professional, helpful and kind in his advise. I decided to have the whole house treated since there were traces everywhere!!! (I could see it too!!) The Technician who came along on the day Norman from the South West was really great. I felt comfortable and confident that he "knew his stuff". Norman was very careful moving furniture and taking up floor boards etc. I went out for a good part of both days and left him to it. I was also pleasantly surprised to find that the chemicals didn't smell too bad!! Once dry open all the windows and doors for a while and the smell is gone!!!! I also thought the price was reasonable for the job. So well done Timberwise, I would highly recommend you!!!
Sam
February 04, 2021
Timber treatment by Ryan K
Ryan K attended our house to carry out timber treatment. He was punctual, knowledgeable and an affable character to have in the house. He completed the work on time and was happy to accommodate some of the obstacles we were unable to move fully out of the way. Overall Ryan proved himself to be an asset to Timberwise.
An honest person
February 02, 2021
Rate them as zero
Rate them as zero. Do not touch them with a barge pole if you buy an old house, they will say it needs this and that, say it has rising damp, when the roof has leaked!!! Or condensation when someone hoarded, and use modern day cement based products, when traditional materials such as lime plaster should be used as it is breathable
pretesh
January 28, 2021
Leeds Terraced House
Leeds Terraced House - Damp Proofing. Ryan K, our technician was punctual, gave good advice on aftercare and finished our damp proofing job within 3 hours. Good all round service and even cleared up perfectly afterwards.
Tom Halliley
January 11, 2021
Barrie Francis from Timberwise is Amazing!!!
Barrie Francis from Timberwise is AMZAZING!!! I contacted Timberwise in Nottingham to get a damp survey / second opinion for a house I was renovating that was in a bad state of repair. I had been told it was rising damp by a previous company 'Preserva C S S' and quoted £5,000 which seemed extremely high, so I was very sceptical about it. Barrie Francis from Timberwise was the surveyor who came over, he was exceptional and 100% honest which seems hard to find in the damp world. He drilled into the wall to take samples unlike the other company and to my relief informed me it was not rising damp but mild condensation which would basically fix itself once heating was on and fresh air has been the into house as it had been vacant for 6 months before purchase. I also asked what the cost would have been if it were rising damp and it was more nowhere near the other quote and very reasonable. I always recommend Barrie to friends and family because from my experience I know he is completely honest and does best by the customer.
Ann Mckenzie
January 05, 2021
AVOID THEM
I paid Timberwise £300 to inspect a property I was buying as the survey had pointed out some damp in the property. The report came through email stating that £2,500 worth of extensive work needed doing. I was very worried and tried to call the surveyor the next morning only to be told he’d gone on holiday for 10 days. I then had to wait for him to return to discuss the issues. Something told me her exaggerated the work required and I got another 2 quotes. One for £1,000 and one for £700. The other companies said Timebrwise is known to exaggerate the work to get more money. I have since had the work done by one of the other companies and I’m very pleased with their professionalism. Avoid timberwise at all costs.
Julia
January 04, 2021
Excellent service
Excellent, friendly service from start to finish. They made the whole thing straightforward, even sending a technician from Anglesey when the Manchester technician was unable to come. I was also kept informed about what was happening throughout. Would definitely recommend.
Tracey
January 04, 2021
I found Timberwise to be extremely…
I found Timberwise to be extremely thorough when on site to provide their initial quote for dry rot works to be carried out and also thereafter, extremely professional and would highly recommend them to others.
Carol
December 16, 2020
Trust to do damp proof survey when selling house
I have to say having read reviews related to PCA companies I was really nervous about having to get a damp survey done.Timberwise in Liverpool were brilliant.They came out straight away and spent time talking through problem.They gave a reasonable quote and detailed report and were very helpful.I would recommend using them.
Joan
December 14, 2020
Excellent job done by Ryan K & Russ C…
Excellent job done by Ryan K & Russ C of Leeds branch. Very efficient, professional and hard working and kept me informed of progress throughout the job. Clearly very experienced. Highly recommended.
Mike Allen
November 27, 2020
Provided an efficient service
Provided an efficient service. Employees were careful and respectful and completed the work (removal of old plaster, and replacing with waterproof render and replastered) on time with less mess than expected.
Nicole
November 20, 2020
John and Michael, assets to Timberwise
John, the technician on site, did the job very professionally and tidily. Michael the surveyor was very knowledgeable. Very good company, will use again.
Donald Patter
November 18, 2020
Dry rot treatment completed timely and satisfactorily.
Project completed according to quotation and within time specified. All work dealing with dry rot carried out efficiently from exposing timbers, reinstating airflows and flooring, re-plastering and clearing debris. Initial contact, reporting and quoting, consultation during the process and signing off all carried out with professionalism.
Christopher Walsh
October 13, 2020
Would Recommend
Kevin, the surveyor, was very helpful with the questions we had and aided me in understanding the work I could carry out myself to reduce the amount Timberwise were required to do. Work was carried out in a timely fashion and all guarenteed. Would recommend.
Customer
September 28, 2020
Avoid
Will never use them again. We had a good relationship with this company until we had a problem. They subcontract out their work, and failed to take responsibility when things went wrong. Caused unnecessary aggravation and anxiety. We ended up having to pursue compensation through the courts which we successfully won. Avoid.
Cathy Blackman
September 10, 2020
Excellent value for money. Friendly, informative and efficient. Highly recommended
Timberwise Sherborne sprayed our house for woodworm and also gave us advice regarding treatment of deathwatch beetle. Both Steve (who inspected the property) and Justin (who carried out the work) were extremely friendly, informative and efficient, and a pleasure to work with. Nothing was too much trouble - they went above and beyond, and the service was excellent value for money. I would not hesitate to recommend them.
Brian Young
August 29, 2020
Woodworm treatment
Easy to arrange woodworm survey. Treatment carried out efficiently by Norman with no mess. Very good service, recommended.

Hours

Closed today
Sunday: Closed
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: Closed

Location

Suite 46, 14 Belvoir Street, Leicester, Leicestershire LE1 6QH, England
Get directions

4.5
74 Reviews
Write a review
Jamie
March 19, 2021
Great Service! One happy customer!!
I contacted Timberwise because I had concerns about rising damp in my property. They quickly came and did a damp survey. Andy explained everything clearly and was happy to work around myself (I needed to delay the work by a month and wanted to do some of the work myself to cut costs). This was not a problem at all. The work was completed to a high standard exactly when I needed it done and there was no mess left afterwards. This is example of great service from from an organisation and I will definitely be recommending to friends and family.
Emily Nichols
March 03, 2021
The whole experience was excellent
The whole experience was excellent, everything from the first response to the completion of the work was timely and efficient. The work required and the procedure was well explained and once completed everything was left clean and tidy.Well done Ryan Mark and Matty.
Vish
February 20, 2021
Rot Treatment
We recently had Timberwise resolve a dry rot issue that had affected the house. All experiences with the company ranging from the initial call to having the work carried out has been very good. Kevin the surveyor who attended the property took his time to investigate the issue and was very prompt in producing his report. He had time to answer any questions we had. Ryan K and Russ C who carried out the initial work were thorough in their approach. They arrived on time and worked continuously through the day. They were very polite and also explained what they were doing. They tried to keep any mess as a result of the work to a minimum. Would recommend their services!
Jo
February 15, 2021
From start to finish Timberwise were…
From start to finish Timberwise were brilliant. From the first call the customer service was friendly and efficient. The surveyor Adam Reece was very professional, helpful and kind in his advise. I decided to have the whole house treated since there were traces everywhere!!! (I could see it too!!) The Technician who came along on the day Norman from the South West was really great. I felt comfortable and confident that he "knew his stuff". Norman was very careful moving furniture and taking up floor boards etc. I went out for a good part of both days and left him to it. I was also pleasantly surprised to find that the chemicals didn't smell too bad!! Once dry open all the windows and doors for a while and the smell is gone!!!! I also thought the price was reasonable for the job. So well done Timberwise, I would highly recommend you!!!
Sam
February 04, 2021
Timber treatment by Ryan K
Ryan K attended our house to carry out timber treatment. He was punctual, knowledgeable and an affable character to have in the house. He completed the work on time and was happy to accommodate some of the obstacles we were unable to move fully out of the way. Overall Ryan proved himself to be an asset to Timberwise.
An honest person
February 02, 2021
Rate them as zero
Rate them as zero. Do not touch them with a barge pole if you buy an old house, they will say it needs this and that, say it has rising damp, when the roof has leaked!!! Or condensation when someone hoarded, and use modern day cement based products, when traditional materials such as lime plaster should be used as it is breathable
pretesh
January 28, 2021
Leeds Terraced House
Leeds Terraced House - Damp Proofing. Ryan K, our technician was punctual, gave good advice on aftercare and finished our damp proofing job within 3 hours. Good all round service and even cleared up perfectly afterwards.
Tom Halliley
January 11, 2021
Barrie Francis from Timberwise is Amazing!!!
Barrie Francis from Timberwise is AMZAZING!!! I contacted Timberwise in Nottingham to get a damp survey / second opinion for a house I was renovating that was in a bad state of repair. I had been told it was rising damp by a previous company 'Preserva C S S' and quoted £5,000 which seemed extremely high, so I was very sceptical about it. Barrie Francis from Timberwise was the surveyor who came over, he was exceptional and 100% honest which seems hard to find in the damp world. He drilled into the wall to take samples unlike the other company and to my relief informed me it was not rising damp but mild condensation which would basically fix itself once heating was on and fresh air has been the into house as it had been vacant for 6 months before purchase. I also asked what the cost would have been if it were rising damp and it was more nowhere near the other quote and very reasonable. I always recommend Barrie to friends and family because from my experience I know he is completely honest and does best by the customer.
Ann Mckenzie
January 05, 2021
AVOID THEM
I paid Timberwise £300 to inspect a property I was buying as the survey had pointed out some damp in the property. The report came through email stating that £2,500 worth of extensive work needed doing. I was very worried and tried to call the surveyor the next morning only to be told he’d gone on holiday for 10 days. I then had to wait for him to return to discuss the issues. Something told me her exaggerated the work required and I got another 2 quotes. One for £1,000 and one for £700. The other companies said Timebrwise is known to exaggerate the work to get more money. I have since had the work done by one of the other companies and I’m very pleased with their professionalism. Avoid timberwise at all costs.
Julia
January 04, 2021
Excellent service
Excellent, friendly service from start to finish. They made the whole thing straightforward, even sending a technician from Anglesey when the Manchester technician was unable to come. I was also kept informed about what was happening throughout. Would definitely recommend.
Tracey
January 04, 2021
I found Timberwise to be extremely…
I found Timberwise to be extremely thorough when on site to provide their initial quote for dry rot works to be carried out and also thereafter, extremely professional and would highly recommend them to others.
Carol
December 16, 2020
Trust to do damp proof survey when selling house
I have to say having read reviews related to PCA companies I was really nervous about having to get a damp survey done.Timberwise in Liverpool were brilliant.They came out straight away and spent time talking through problem.They gave a reasonable quote and detailed report and were very helpful.I would recommend using them.
Joan
December 14, 2020
Excellent job done by Ryan K & Russ C…
Excellent job done by Ryan K & Russ C of Leeds branch. Very efficient, professional and hard working and kept me informed of progress throughout the job. Clearly very experienced. Highly recommended.
Mike Allen
November 27, 2020
Provided an efficient service
Provided an efficient service. Employees were careful and respectful and completed the work (removal of old plaster, and replacing with waterproof render and replastered) on time with less mess than expected.
Nicole
November 20, 2020
John and Michael, assets to Timberwise
John, the technician on site, did the job very professionally and tidily. Michael the surveyor was very knowledgeable. Very good company, will use again.
Donald Patter
November 18, 2020
Dry rot treatment completed timely and satisfactorily.
Project completed according to quotation and within time specified. All work dealing with dry rot carried out efficiently from exposing timbers, reinstating airflows and flooring, re-plastering and clearing debris. Initial contact, reporting and quoting, consultation during the process and signing off all carried out with professionalism.
Christopher Walsh
October 13, 2020
Would Recommend
Kevin, the surveyor, was very helpful with the questions we had and aided me in understanding the work I could carry out myself to reduce the amount Timberwise were required to do. Work was carried out in a timely fashion and all guarenteed. Would recommend.
Customer
September 28, 2020
Avoid
Will never use them again. We had a good relationship with this company until we had a problem. They subcontract out their work, and failed to take responsibility when things went wrong. Caused unnecessary aggravation and anxiety. We ended up having to pursue compensation through the courts which we successfully won. Avoid.
Cathy Blackman
September 10, 2020
Excellent value for money. Friendly, informative and efficient. Highly recommended
Timberwise Sherborne sprayed our house for woodworm and also gave us advice regarding treatment of deathwatch beetle. Both Steve (who inspected the property) and Justin (who carried out the work) were extremely friendly, informative and efficient, and a pleasure to work with. Nothing was too much trouble - they went above and beyond, and the service was excellent value for money. I would not hesitate to recommend them.
Brian Young
August 29, 2020
Woodworm treatment
Easy to arrange woodworm survey. Treatment carried out efficiently by Norman with no mess. Very good service, recommended.