Rentokil Property Care

0
Be the first to write a review
Is this your listing? Claim it here!
Moy Road Industrial Estate, South Glamorgan CF15 7QR, Wales
Rentokil Property Care
Is this your listing? Claim it here!
Be the first to write a review

Rentokil Property Care

Moy Road Industrial Estate, South Glamorgan CF15 7QR, Wales

About

Rentokil Property Care in Cardiff are yet to add a description of their damp proofing services

Reviews

5.0
3879 Trustpilot Reviews
Andrew
September 26, 2020
Watch them like a hawk
Had a very bad experience with the technician not listening and putting sharp cable ends on canvas with boxes not sufficiently secure and contents dripping out of the boxes and highly toxic where children could access them. Clear guidelines were given to the technician however he knew best (I don’t think so ) now we have a very large bill to put right the damage that was caused in just 24h. Still charged for the privilege of being screwed they are the very fist Company we have ever had to do a charge back through the direct debit even though contract was cancelled before and got told it could be 3 months to be refunded. This is a complete joke of a supplier that claims to be the best of the best. Now for the call centres they gained the second star but only just if I could say in one word to describe them it would be nightmare.
Jordan
September 25, 2020
Rob from Rentokil
Rob, is super helpful and friendly. Really knowledgeable! Knows what he is doing and does a good job every time!
BR
September 25, 2020
Great service from Alan
Great service from Alan, we only found one flea in between the two visits. Alan was friendly and very happy to give advice.
Linda
September 25, 2020
Very reliable and efficient service…
Very reliable and efficient service from Colette and friendly too. I would recommend highly.
Liz Davis
September 25, 2020
I booked Rentokil to deal with a rat…
I booked Rentokil to deal with a rat problem we had in our roof. Their response was immediate and very professional . They do charge a bit more than some smaller companies but I really think that they have the highest standards and experience . The technician we dealt with was called Amy Beechey , and she was more than excellent . We booked a series of 4 visits and this seems to have sorted out our problem . Amy was here for quite a while each time and was extremely thorough and knowledgeable . She checked everywhere and used tracking powder to find how the rats were getting in , as well as top quality bait at every possible access point . She visited each week to our convenience and wrote a comprehensive report each time . I have been very impressed with both Rentokil and especially Amy , and would definitely use them again , though hopefully we wont need to .
Michael
September 25, 2020
Engineer, tick. Telephones, not so much
Engineer, Tick - Telephones, not so much I cannot fault the chap, David, who attends to us on site at the Royal Blackburn Hospital. He is absolutely fantastic. He does a fanatastic job when he is here, but he is also polite and friendly and one of our favourite "visitors" (Of course, he isn't really a visitor, he's here done a job, but it feels more like he's nipped in to say hello!) and he's always welcome in our office. The mixed experience of the phones and the call centre service however... that's a different story. Sometimes, no one answers the phone at all. Sometimes, you get passed from pillar to post instead of the person who answers the phone logging your call, after waiting for some time. Sometimes, you get someone who knows exactly what they're doing and the phone is answered quickly! Its a really mixed bag and really quite frustrating on occasion.
M Goold
September 25, 2020
Efficient and effective
I called Rentokil to seek a speedy solution to a pest problem with cluster flies. The response was efficient and customer care excellent. I highly recommend the Rentokil team.
Dawn Lowe
September 24, 2020
Great service
The operative was extremely efficient and very thorough. He was very helpful and polite. Would recommend the company.
Sobia
September 24, 2020
David Orwin is a brilliant reflection…
David Orwin is a brilliant reflection on Rentokill.He is always punctual, polite and is extremely good at his job. He always rectifies issues first time around and is always going out of his way.
Karen
September 24, 2020
Always happy and helpful when on site
Always happy and helpful when on site, any issues always swiftly dealt with.
Tamika Wilkinson
September 24, 2020
Fraudsters! Avoid and go local
This company should be avoided at all costs. They charge at least triple what local companies charge and do the same work with the same products. What a rip off. It’s also obvious that their employees are incentivised to get good reviews from customers, the representative let this slip to me... I wouldn’t trust the reviews on this website....
Jacqui Ivers
September 24, 2020
Super Service from a Great Technician!
Simon Ashton has been the technician responsible for our store for a number of years. We have had many issues due to the age, complexity of the building and more recently the extensive construction in the building next door. Nothing was too much trouble for Simon, he built a great relationship with the store team and everyone worked together to eradicate our most recent issue in early March. Latterly he visited the store weekly during lockdown despite us having no hospitality offer open & was again very obliging and thorough pre re opening. He is very knowledgeable and has definitely increased the teams awareness and understanding of the critical need for spotless cleaning standards to reduce the risk of pests in the building. We will miss his professionalism as we always felt in safe hands while he was around.
Manager
September 24, 2020
Great service
Great service
Morris Lubricant
September 24, 2020
We have rentokil look after 3 area's of…
We have rentokil look after 3 area's of our large site, Craig Neil the technition calls us to make an appointment and he is always here on time, he is very professional and efficiant.
Gayle Cooper
September 24, 2020
Always polite
Always polite, good at what they do, and completed in a timely manner
Samantha elson
September 23, 2020
Brilliant
Very polite, friendly and did a amazing job
Ricky
September 23, 2020
Sunny Atwal has been great for our…
Sunny Atwal has been great for our business. Very polite young man.
Kieran Williams
September 23, 2020
Top work by Luke!
We had an issue with rats upstairs in our workshop, we called Luke and he was here the same day to deal with the problem. He dealt with the issue very professionally and efficiently and left us very impressed with the service as always. We would always recommend Luke, he is very polite to all the staff here which also makes a difference.
Pat
September 23, 2020
Oliver has visited 2 times a week for a…
Oliver has visited 2 times a week for a while and has been very helpful regarding getting the problem resolved, he is enthusiastic, and dedicated to his job. He has updated us on each visit on whats happening next and what he had done on the day. he is a credit to your team.
Simon Allen
September 22, 2020
229 Watling Street Road
From.the outset your staff have been thoroughly professional and helpful/ informative. Amy the initial surveyor was very friendly and thorough. The technician Jamie McKewan has been first class and has an excellent manner truly focussed on the customer/client needs. Well done indeed.

Location

Moy Road Industrial Estate, South Glamorgan CF15 7QR, Wales
Get directions
5.0
3879 Reviews
Write a review
Andrew
September 26, 2020
Watch them like a hawk
Had a very bad experience with the technician not listening and putting sharp cable ends on canvas with boxes not sufficiently secure and contents dripping out of the boxes and highly toxic where children could access them. Clear guidelines were given to the technician however he knew best (I don’t think so ) now we have a very large bill to put right the damage that was caused in just 24h. Still charged for the privilege of being screwed they are the very fist Company we have ever had to do a charge back through the direct debit even though contract was cancelled before and got told it could be 3 months to be refunded. This is a complete joke of a supplier that claims to be the best of the best. Now for the call centres they gained the second star but only just if I could say in one word to describe them it would be nightmare.
Jordan
September 25, 2020
Rob from Rentokil
Rob, is super helpful and friendly. Really knowledgeable! Knows what he is doing and does a good job every time!
BR
September 25, 2020
Great service from Alan
Great service from Alan, we only found one flea in between the two visits. Alan was friendly and very happy to give advice.
Linda
September 25, 2020
Very reliable and efficient service…
Very reliable and efficient service from Colette and friendly too. I would recommend highly.
Liz Davis
September 25, 2020
I booked Rentokil to deal with a rat…
I booked Rentokil to deal with a rat problem we had in our roof. Their response was immediate and very professional . They do charge a bit more than some smaller companies but I really think that they have the highest standards and experience . The technician we dealt with was called Amy Beechey , and she was more than excellent . We booked a series of 4 visits and this seems to have sorted out our problem . Amy was here for quite a while each time and was extremely thorough and knowledgeable . She checked everywhere and used tracking powder to find how the rats were getting in , as well as top quality bait at every possible access point . She visited each week to our convenience and wrote a comprehensive report each time . I have been very impressed with both Rentokil and especially Amy , and would definitely use them again , though hopefully we wont need to .
Michael
September 25, 2020
Engineer, tick. Telephones, not so much
Engineer, Tick - Telephones, not so much I cannot fault the chap, David, who attends to us on site at the Royal Blackburn Hospital. He is absolutely fantastic. He does a fanatastic job when he is here, but he is also polite and friendly and one of our favourite "visitors" (Of course, he isn't really a visitor, he's here done a job, but it feels more like he's nipped in to say hello!) and he's always welcome in our office. The mixed experience of the phones and the call centre service however... that's a different story. Sometimes, no one answers the phone at all. Sometimes, you get passed from pillar to post instead of the person who answers the phone logging your call, after waiting for some time. Sometimes, you get someone who knows exactly what they're doing and the phone is answered quickly! Its a really mixed bag and really quite frustrating on occasion.
M Goold
September 25, 2020
Efficient and effective
I called Rentokil to seek a speedy solution to a pest problem with cluster flies. The response was efficient and customer care excellent. I highly recommend the Rentokil team.
Dawn Lowe
September 24, 2020
Great service
The operative was extremely efficient and very thorough. He was very helpful and polite. Would recommend the company.
Sobia
September 24, 2020
David Orwin is a brilliant reflection…
David Orwin is a brilliant reflection on Rentokill.He is always punctual, polite and is extremely good at his job. He always rectifies issues first time around and is always going out of his way.
Karen
September 24, 2020
Always happy and helpful when on site
Always happy and helpful when on site, any issues always swiftly dealt with.
Tamika Wilkinson
September 24, 2020
Fraudsters! Avoid and go local
This company should be avoided at all costs. They charge at least triple what local companies charge and do the same work with the same products. What a rip off. It’s also obvious that their employees are incentivised to get good reviews from customers, the representative let this slip to me... I wouldn’t trust the reviews on this website....
Jacqui Ivers
September 24, 2020
Super Service from a Great Technician!
Simon Ashton has been the technician responsible for our store for a number of years. We have had many issues due to the age, complexity of the building and more recently the extensive construction in the building next door. Nothing was too much trouble for Simon, he built a great relationship with the store team and everyone worked together to eradicate our most recent issue in early March. Latterly he visited the store weekly during lockdown despite us having no hospitality offer open & was again very obliging and thorough pre re opening. He is very knowledgeable and has definitely increased the teams awareness and understanding of the critical need for spotless cleaning standards to reduce the risk of pests in the building. We will miss his professionalism as we always felt in safe hands while he was around.
Manager
September 24, 2020
Great service
Great service
Morris Lubricant
September 24, 2020
We have rentokil look after 3 area's of…
We have rentokil look after 3 area's of our large site, Craig Neil the technition calls us to make an appointment and he is always here on time, he is very professional and efficiant.
Gayle Cooper
September 24, 2020
Always polite
Always polite, good at what they do, and completed in a timely manner
Samantha elson
September 23, 2020
Brilliant
Very polite, friendly and did a amazing job
Ricky
September 23, 2020
Sunny Atwal has been great for our…
Sunny Atwal has been great for our business. Very polite young man.
Kieran Williams
September 23, 2020
Top work by Luke!
We had an issue with rats upstairs in our workshop, we called Luke and he was here the same day to deal with the problem. He dealt with the issue very professionally and efficiently and left us very impressed with the service as always. We would always recommend Luke, he is very polite to all the staff here which also makes a difference.
Pat
September 23, 2020
Oliver has visited 2 times a week for a…
Oliver has visited 2 times a week for a while and has been very helpful regarding getting the problem resolved, he is enthusiastic, and dedicated to his job. He has updated us on each visit on whats happening next and what he had done on the day. he is a credit to your team.
Simon Allen
September 22, 2020
229 Watling Street Road
From.the outset your staff have been thoroughly professional and helpful/ informative. Amy the initial surveyor was very friendly and thorough. The technician Jamie McKewan has been first class and has an excellent manner truly focussed on the customer/client needs. Well done indeed.

Need Comparative Quotes, Fast?

Save Time and Money. Request a Free, No Obligation Quote From Up To 4 Local, Trusted and Recommended Pro's

Excellent

"Super easy to use, got a response to my job almost immediately, and the work was carried out that day. Brilliant system that works well for all."