Able Group - Gas Heating

Operating in Your Area, Wales

About

With over 4500 five star reviews on Trustpilot, you can count on Able Gas Heating to deliver a standout service. All gas heating problems solved fast, with no call out charge and fully qualified gas safe engineers.

Call us today for premium gas heating services at fair prices. With a network of experienced gas safe registered operatives in your area, Able Gas Heating provide a same day service.

Features

Gas Safe Registered
Safe Contractor Approved
Constructionline Certificated
25+ Years' Experience
CHAS

Reviews

4.0
7659 Trustpilot Reviews
5.0
1 Infobest Review
Mrs Annie Green
November 26, 2020
Service was excellent
Service was excellent. My 86 year old Mums bathroom plug was jammed, phoned in the morning and they came that afternoon, emailing to confirm and phoning mum when they arrived as requested. They were polite and repaired the plug. Quoted at the time of request and it was that amount. Definitely use them again!
David Evison
November 26, 2020
Wasps' nest.
I used Able to rid myself of a wasps' nest in the loft. They arrived within 24 hours, completed the job and left no mess. I'd recommend them.
Sheleen
November 26, 2020
Absolutely love these chaps
Absolutely love these chaps. Prompt, polite and fast and not a thing broken. So much care taken. I can not recommend these guys enough.
Mr Michael Clarke
November 25, 2020
Arrived late,very abrupt because…
Arrived late,very abrupt because information about job was incorrect, pos stayed 25-30 mins and only had to replace a seal/washer yet still charged £114.
Helen
November 25, 2020
After telephoning for a plumber
After telephoning for a plumber, the company organised one to come out the same day. The person at the end of the phone was polite and the plumber who arrived was nice and sorted the problem very quickly. The only thing against them is that they are expensive.
Mr M Shore
November 25, 2020
Excellent work carried out with care…
Excellent work carried out with care during covid. Punctual and good advice.
Mr Terrance Jowett
November 25, 2020
V professional in all aspects
V professional in all aspects. I will certainly use again.
Mrs S. Noble
November 25, 2020
Hugely grateful
We are a school with 530 pupils and 70 staff. We cannot have blocked sewers! Able came to our aid within the hour and resolved the problem. Hugely grateful.
John Spencer
November 25, 2020
Arrived in agreed time slot
Arrived in agreed time slot. Resolved my problem. Electrician was friendly, effective and quick.
Mrs Theresa Williams
November 25, 2020
Required a pest control operative
Required a pest control operative. Attended time stated, efficient and very helpful. Second visit also on time.
Mrs Zena Morphew
November 24, 2020
New back door lock fitted
New back door lock fitted. Fast and friendly service.
Mike. Banham Norfolk
November 24, 2020
Good job well done.
Responded the same day to my jammed conservatory door. Nice guy (Gary) arrived during the time stated. Freed the door in 5 seconds and knew straight away what was wrong and fixed it. Well done - 10 out 10. Happy to use "Able Group" again for any future problems..
Bruce Burton
November 24, 2020
Failed to turn up as promised three times.
I needed a replacement wall switch to be fitted. Three appontments were made to do this and the electrician failed to arrive on each of these occasions. I had to call to find out what had happened and did not get any adequate feed back after the first occasion. The price quoted for doing this job was also excessive (about £120 with VAT). I could have lived with that if the service had been prompt. I understand that scheduling in difficult times is hard, but good customer feedback is essential. I had to waste the best part of three days to make sure I was at home. I cancelled the job and got someone else to do it at a fraction of the cost.
Eric Chambers
November 24, 2020
Replacing broken window lock and handle
The initial phonecall was answered by a very helpful person and my repair was done within two hours. The person who came to do the repair was really polite and he explained what would happen, prices etc before he began. The repair was completed quickly.
Tony Hogben
November 24, 2020
I was let down
I was let down, I booked an emergency call out as I had no power, I agreed to pay the high price of £75 per half an hour call out charge on agreement that they would have somebody with me in 60 to 90 minutes, however got a phone call after an hour saying they couldn’t make it for another four to six hours...... wasted an hour of my time on a day with an had an urgent issue, let me down as a customer and of course now unable to recommend. I have to wonder if it’s a scam taking your credit card details and them telling you they can’t attend for an emergency; they didn’t offer much of a less hourly rate and I was told it was still £72 per 30 minutes for the same day call out. I wonder how many others they have over charged as hourly rate should be much less for normal call out if non-emergency.
Joe Geraghty
November 24, 2020
Great Service speed
Great Service speed, efficient Guy who sorted the problem extremely courteous. Would recommend
Anon
November 24, 2020
Efficient and effective
Efficient and effective - thank you!
Michael Baldwin
November 24, 2020
AVOID
AVOID! AVOID AND AVOID!! My 73 year old mother had a problem with her toilet cistern where the water inlet valve wasn't closing properly and letting the water into the overflow, so she called Able group plumbers, they sent a plumber round last Friday, he had a look, slightly reduced the flow/leak and said there was nothing else he could do, she was charged £110!!, the leak got worse!! when she told me I went round and had a look. The cistern is a ballcock jobby (I'm no plumber) but I fixed it by putting a plastic nut on the end of ballcock arm leading to the valve,which was not getting enough purchase. It is clear she needs a new cistern as the parts inside are getting weaker and her overflow does not lead to pan or outdoor overflow but the plumber offered no help or guidance , did not fix the problem and charged her for not fixing anything! ultimately he made it worse! ABLE PLUMBERS ARE YOU PROUD TO BE RIPPING OFF OLD LADIES?? Update: I tried to speaking to customer services , they would not talk to me unless my mother put my name on the job, my mother doesn't want the hassle! You see able plumbers, she is a little old lady that just doesn't want to be ripped off or given the upset and panic that was caused when she was worried that her house would be flooded! So the question must be asked, does the able bit on your name mean your ABLE TO RIP LITTLE OLD LADIES OFF? she has since spoken to a local plumber who is fitting a new toilet and cistern for £150! And ABLE charged £110 for absolutely nothing other than making things worse!
Barrie Gibbs
November 24, 2020
Disgraceful
Have to give 1 star to leave a review or else they would have no star. Made an appointment with them to come and sort out a problem with the ring main in my bungalow. They quoted an astronomical price but I accepted as I had no other option. They were unable to come same day and said they would arrive between 8am and noon the next day.They phoned after 10am to say that they would not be able to get an engineer with me that day. Now no further ahead than yesterday and have to now try and get a reputable firm to attend.
Christine Cameron
November 23, 2020
Speedy Relief
Speedy Relief I was very impressed by the plumber you sent to seal a leaking pipe in my house. He came quickly assessed the problem, made a quick visit to his car to get the correct seal and had the pipe repaired in no time. What a relief! Many thanks for this.
Mike Webb
June 25, 2020
The very able Able Group
Very pleased to have been able to get to arrange for the necessary work to be done. Great communication and pleased with the work. Much recommended.
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Hours

Open Now
Sunday: Open 24h
Monday: Open 24h
Tuesday: Open 24h
Wednesday: Open 24h
Thursday: Open 24h
Friday: Open 24h
Saturday: Open 24h

Location

Operating in Your Area, Wales
4.0
7659 Reviews
Write a review
Mrs Annie Green
November 26, 2020
Service was excellent
Service was excellent. My 86 year old Mums bathroom plug was jammed, phoned in the morning and they came that afternoon, emailing to confirm and phoning mum when they arrived as requested. They were polite and repaired the plug. Quoted at the time of request and it was that amount. Definitely use them again!
David Evison
November 26, 2020
Wasps' nest.
I used Able to rid myself of a wasps' nest in the loft. They arrived within 24 hours, completed the job and left no mess. I'd recommend them.
Sheleen
November 26, 2020
Absolutely love these chaps
Absolutely love these chaps. Prompt, polite and fast and not a thing broken. So much care taken. I can not recommend these guys enough.
Mr Michael Clarke
November 25, 2020
Arrived late,very abrupt because…
Arrived late,very abrupt because information about job was incorrect, pos stayed 25-30 mins and only had to replace a seal/washer yet still charged £114.
Helen
November 25, 2020
After telephoning for a plumber
After telephoning for a plumber, the company organised one to come out the same day. The person at the end of the phone was polite and the plumber who arrived was nice and sorted the problem very quickly. The only thing against them is that they are expensive.
Mr M Shore
November 25, 2020
Excellent work carried out with care…
Excellent work carried out with care during covid. Punctual and good advice.
Mr Terrance Jowett
November 25, 2020
V professional in all aspects
V professional in all aspects. I will certainly use again.
Mrs S. Noble
November 25, 2020
Hugely grateful
We are a school with 530 pupils and 70 staff. We cannot have blocked sewers! Able came to our aid within the hour and resolved the problem. Hugely grateful.
John Spencer
November 25, 2020
Arrived in agreed time slot
Arrived in agreed time slot. Resolved my problem. Electrician was friendly, effective and quick.
Mrs Theresa Williams
November 25, 2020
Required a pest control operative
Required a pest control operative. Attended time stated, efficient and very helpful. Second visit also on time.
Mrs Zena Morphew
November 24, 2020
New back door lock fitted
New back door lock fitted. Fast and friendly service.
Mike. Banham Norfolk
November 24, 2020
Good job well done.
Responded the same day to my jammed conservatory door. Nice guy (Gary) arrived during the time stated. Freed the door in 5 seconds and knew straight away what was wrong and fixed it. Well done - 10 out 10. Happy to use "Able Group" again for any future problems..
Bruce Burton
November 24, 2020
Failed to turn up as promised three times.
I needed a replacement wall switch to be fitted. Three appontments were made to do this and the electrician failed to arrive on each of these occasions. I had to call to find out what had happened and did not get any adequate feed back after the first occasion. The price quoted for doing this job was also excessive (about £120 with VAT). I could have lived with that if the service had been prompt. I understand that scheduling in difficult times is hard, but good customer feedback is essential. I had to waste the best part of three days to make sure I was at home. I cancelled the job and got someone else to do it at a fraction of the cost.
Eric Chambers
November 24, 2020
Replacing broken window lock and handle
The initial phonecall was answered by a very helpful person and my repair was done within two hours. The person who came to do the repair was really polite and he explained what would happen, prices etc before he began. The repair was completed quickly.
Tony Hogben
November 24, 2020
I was let down
I was let down, I booked an emergency call out as I had no power, I agreed to pay the high price of £75 per half an hour call out charge on agreement that they would have somebody with me in 60 to 90 minutes, however got a phone call after an hour saying they couldn’t make it for another four to six hours...... wasted an hour of my time on a day with an had an urgent issue, let me down as a customer and of course now unable to recommend. I have to wonder if it’s a scam taking your credit card details and them telling you they can’t attend for an emergency; they didn’t offer much of a less hourly rate and I was told it was still £72 per 30 minutes for the same day call out. I wonder how many others they have over charged as hourly rate should be much less for normal call out if non-emergency.
Joe Geraghty
November 24, 2020
Great Service speed
Great Service speed, efficient Guy who sorted the problem extremely courteous. Would recommend
Anon
November 24, 2020
Efficient and effective
Efficient and effective - thank you!
Michael Baldwin
November 24, 2020
AVOID
AVOID! AVOID AND AVOID!! My 73 year old mother had a problem with her toilet cistern where the water inlet valve wasn't closing properly and letting the water into the overflow, so she called Able group plumbers, they sent a plumber round last Friday, he had a look, slightly reduced the flow/leak and said there was nothing else he could do, she was charged £110!!, the leak got worse!! when she told me I went round and had a look. The cistern is a ballcock jobby (I'm no plumber) but I fixed it by putting a plastic nut on the end of ballcock arm leading to the valve,which was not getting enough purchase. It is clear she needs a new cistern as the parts inside are getting weaker and her overflow does not lead to pan or outdoor overflow but the plumber offered no help or guidance , did not fix the problem and charged her for not fixing anything! ultimately he made it worse! ABLE PLUMBERS ARE YOU PROUD TO BE RIPPING OFF OLD LADIES?? Update: I tried to speaking to customer services , they would not talk to me unless my mother put my name on the job, my mother doesn't want the hassle! You see able plumbers, she is a little old lady that just doesn't want to be ripped off or given the upset and panic that was caused when she was worried that her house would be flooded! So the question must be asked, does the able bit on your name mean your ABLE TO RIP LITTLE OLD LADIES OFF? she has since spoken to a local plumber who is fitting a new toilet and cistern for £150! And ABLE charged £110 for absolutely nothing other than making things worse!
Barrie Gibbs
November 24, 2020
Disgraceful
Have to give 1 star to leave a review or else they would have no star. Made an appointment with them to come and sort out a problem with the ring main in my bungalow. They quoted an astronomical price but I accepted as I had no other option. They were unable to come same day and said they would arrive between 8am and noon the next day.They phoned after 10am to say that they would not be able to get an engineer with me that day. Now no further ahead than yesterday and have to now try and get a reputable firm to attend.
Christine Cameron
November 23, 2020
Speedy Relief
Speedy Relief I was very impressed by the plumber you sent to seal a leaking pipe in my house. He came quickly assessed the problem, made a quick visit to his car to get the correct seal and had the pipe repaired in no time. What a relief! Many thanks for this.
5.0
1 Review
Write a review
Mike Webb
June 25, 2020
The very able Able Group
Very pleased to have been able to get to arrange for the necessary work to be done. Great communication and pleased with the work. Much recommended.
Did you find this review helpful?